HecTour Service

Hector and his team went above and beyond to make my and my boyfriend’s first visit to Santiago an exceptional one. We originally arranged private transfers with him to/from the airport and he was immediately welcoming and very informative as we drove into the city. Our plans with a different tour group for the next day fell through, so we reached out to HecTour for additional availability and he was very quick to put together an agenda similar to our original plans. He was able to get us into a wine tasting last minute, he showed us around Maipo Canyon and taught us a lot about the surrounding comunas and agriculture, and he took us to a wonderful mom-and-pop restaurant and some boutique shops based on our interests. We really appreciated his thoroughness and dedication in planning and historical knowledge. Experiencing the local culture is important to me when traveling and Hector really helped fulfill that. Hector is amazing at what he does and I recommend hisservice to anyone visiting Santiago!

Excelente servicioTal cual como describePrívate personalidades and flexible

We made a last minute decision to do a private tour of Valparaiso and Vina Del Mar. Our guide, Anneliese and driver, Fernando were excellent! We enjoyed a wonderful day, and experienced these locations on a deeper level thanks to the knowledge and professionalism of Anneliese. We never would have been able to see the locations or understand the history the same way if we had done this excursion on our own. The customer service and friendliness will always be a foundation of our memory of this day. Thank you HecTour Services!

AMAZING TOUR WITH AN INCREDIBLE GUIDE!!I can not recommend Hectour Services and Hector as a guide highly enough.I would even say he is without a doubt probably the best guide I have ever met in my many years of travels.I came across HecTours after searching the internet for days trying to find any small group or private tours that would drive from Santiago Chile all the way to Cusco in Peru via Bolivia.Most tours would not do the itinerary we wanted to do and most would not allow small tour vans or car hire across most of the borders.After contacting Hector to see if it was possible, he was the first to reply with a yes 'anything is possible' was his words! He constantly replied straight away to my emails, we even added each other on whatsapp to keep communication also, we created an itinerary and he worked out all the logistics and came up with a price we were happy to agree upon.Our tour was 26 days driving in a 12 seater van with a private driver + Hector as our personal guide, eight of us in total travelling from Chile via Argentina, back to Chile then up through Bolivia to then finish off in Peru. Seeing all the tourist attractions along the way, major highlights like Valparaíso, El Leoncito National Park, Parque Nacional Talampaya, Cafayate, Tilcara and the rainbow mountain, San Pedro de Atacama, Uyuni, La Paz, Lake Titicaca, Colca Canyon and Cusco.It was amazing!! Actually incredible!! There was 6 of us (My family) And he took care of us as if we were apart of his own family, giving extra attention to my parents also, this I loved as it meant us children had someone else to make sure they were always ok. Hector is now apart of our family, he has been adopted as a second son by my parents and we have told him  that when he comes to Australia he will always have a place to stay with us.Just for reference, some of the exceptional things he did to go above and beyond was help us with border crossing (this is no joke and very hard to do) He helped us with translating at all hotels, restaurants and with other local tours and guides that we had to book in local areas. He gave expert knowledge on all things he knew in each area we went to, and told us about the history and stories of his country and others that he had been to that we were to visit. When anything went wrong (small hiccups along the way) he came up with solutions straight away so our holiday was not affected and we did not miss out on anything that was on our itinerary. He just made the whole experience seamless and enjoyable the entire way. After spending 26 days with a crazy Australian family he was always professional, polite and put us and all our wants and needs first, I can't thank him enough!! The other members of my family including my father have also put up reviews for him if you would like to read those too.All in all, I can say with certainty that HecTour Services will provide you with exceptional service at a fair and reasonable price for what they provide.You can not go wrong and Hector and his team will always go out of their way to make sure you have a wonderful time and enjoy your holiday.Thanks again Hector for everything, we hope to see you again in the future soon! Mike and I will be in touch when we are able to come back to Chile again. xx

HecTour guides are the best! Had the good fortune to spend time in beautiful Santiago before heading to Patagonia on a fly fishing trip and was interested in seeing and learning about the city. Couldn't be happier with the services offered by HecTour service including; restaurant recommendations and reservations, winery visits and one of the highlights - a guided visit to the amazing central market.

The Guide from HecTourService was amazing. His friendly and engaging personality made the tour even more enjoyable.What stood out was his flexibility. He tailored the tour to our interests, adjusting the pace and accommodating requests. It felt personalized and left us thoroughly satisfied.Our guide took care of every detail, from transportation to wine tastings, ensuring a seamless experience. Highly recommend!

We had a last minute cxl from another company leaving us in a bind at 8am in the morning and were fortunate to find Hectour and they were able to accommodate us picking us up at 9:30 am last minute with a private tour to Valpo and wine country. We requested a nice place for lunch and our guide over delivered with Portofino" over the water and it was DELICIOUS!!! We saw HUGE sea lions(fishy smell by fish market for those of you with a weak stomach) and the coast along with a great locals inside tour of Valpo. Definitely choose this company for your excursions. It was a GREAT day amd we are glad the other company failed to deliver as our experience would not have nearly have been as good."

HecTour ServiceLet me start by saying that I am guilty of NEVER writing reviews. But here I am, the day after our 3 week cruise, wanting to get my review on HecTour Service out as soon as possible because it was such a fabulous experience. We were on a cruise and the last stop was Valparaiso, Chile. The week earlier I realized we were going to disembark the ship at 9:00am and our flight home was not until 11:00pm. Through a tour guide we had in Puerto Montt, I was given HecTour Service as a contact for Valparaiso/Santiago. My husband reached out and Hector responded to us quickly. He told us he would be able to take care of us when we arrived in Valparaiso a few days later. Hector saved the day!! He picked us up at the cruise terminal at 9:00am in his Mercedes van. He asked us what we wanted to do, and we told him that we were flexible until 6:00pm when we needed to be dropped off at the Santiago airport for our flight. We suggested touring Santiago. We had done a bus excursion of Valparaiso the day before and thought we had seen everything there – but, boy, were we wrong! Hector told us that before we headed to Santiago he would like to show us some places around Valparaiso where our huge bus of 50 people could not go. This meant driving up steep and narrow cobblestone streets and experiencing many areas of the city not possible in a bus. The highlight was learning all about Valparaiso’s character from someone who grew up there. And Hector even got us into the trendiest restaurant – Portofino – with a table overlooking the water. He is by far one of the most knowledgeable, personable, interesting and enjoyable people we have ever met. His English is exceptional and he’s a great photographer. I could go on and on, but let me end by saying that we decided not to tour the city of Santiago. We were enjoying the colorful city of Valparaiso too much! That is the benefit of spending the day with Hector – the day is completely flexible. It turns out we spent over 6 hours in Valparaiso and the surrounding areas, and still wished we had more time with Hector. He drove us to the Santiago airport and I have to say that the day was one of the highlights of our 3 ½ week cruise around South America.

Excelente la atención desde el aeropuerto hasta el alojamiento recomendado muy buena atención excelente servicio lo recomiendo

Wow! What a great way to experience a new country. HecTour Services helped us design the perfect vacation with suggestions for accommodations, hikes, vineyards, and museums. Our guide spoke great English, was very knowledgeable about the history and culture of the regions we visited . Everything was tailored to our our personal interests and tastes. And very flexible in terms of adding or changing activities as we discovered tiny places along the way!