apart hotel elite

I had many issues while staying here. Firstly I had over $500 USD worth of clothing stolen by the staff there. This happened over time so if you are staying there KEEP TRACK OF YOUR ITEMS. Even after we filed a report absolutely nothing happened, no refund, no one apologized, literally nothing. We had food stolen often as well, fruit and yogurts mainly. I would come home to my makeup open and used by the staff as well. They absolutely invaded my privacy and did nothing about it whatsoever. If thats not already bad enough we had multiple nights without heat in the dead of winter, problems with no water from the sink and shower. Also the floors were terribly dirty and I do not think they have ever been cleaned. The kitchenette was also pretty useless my room had maybe 2 forks and a plate with no pots or pans, I know other rooms had more but that is what I was given. Safe yourself the worry and do not stay here, I spent most days panicked that I would get back to more clothes or food stolen. I wish I would have just paid more to live somewhere better because I ended up losing money anyway with most of my clothing being stolen. Also we asked for fresh towels a couple times, to which they told us they do not have any extra. Also went over a day without toilet paper and kept asking them for more and it took them forever to get. I could keep adding to the list but overall, DO NOT STAY HERE. Even after ALL of this they still asked me to leave a good review on Google... but I do not want this happening to others. If I could give 0 stars I would.

Lo unico rescatable es la ubicacion, el servicio es pesimo, nos cobraron en efectivo porque no les andaba el posnet, 6 dias para conseguir el vuelto" no lo consiguieron y nos devolvieron un billete que no era el que habiamos entregado. Las habitaciones sin ninguna comodidad de apart hotel

Las personas en la recepción muy amables y profesionales. Pero primero nos dijeron que no había desayuno aunque venía incluido en la reserva (al final nos lo dieron pero la calidad deja mucho que desear). La ubicación y el personal lo más rescatable.

Buena Ubicación, limpieza, personal de calidad

Excelente experiencia, personal muy agradable y servicial, mucamas pasa a diario para realizar el aseo de la habitación, máquina de café gratis en recepción. A pasos de el metro, muy buena ubicación.

Estuve unos días por una certificación y el lugar me pareció que estaba muy bien ubicado y el precio excelente para la zona. habitación amplia