Global Car Rent a car

Exelente servicio, rápido, tarifa acorde al mercado.Autos nuevos.

We received a car with which we drove over the Carretera Austral. So far everything was good. When returning the employee can not see any damage and is about to drive away, when he suddenly gets out again, opens the trunk, opens the lid of a cover and shows us that water had accumulated there (as if he had known that the trunk of the car is leaking). The employee said directly that it must be from us, because apparently we had leaked water (which is not the case). He was very rude and didn't really listen to our arguments that the water must be coming through a leaking trunk. He said we would have to pay for the cleaning and drying.A few days later we got a cost proposal with a total of 85,000. Unbelievable. Upon asking the cleaning company, we would be told that the cost proposal included a complete upholstery cleaning of the seats for 50,000 in addition to the drying of the trunk. Global Car Rent a Car probably tried to cheat us out of this enormously high sum. In the end, we were able to settle the matter and only pay 35,000 for the drying of the trunk. Still a lot for what must have been a fault with the car.

Excelente servicio